Services offered through the transformative CalAIM initiative
CenCal Health provides members a range of CalAIM services through Community Supports and Enhanced Care Management.
Community Supports
What are Community Supports?
Community Supports are optional services for Medi-Cal members that may not include direct medical care. CenCal Health offers Community Supports free of charge, to help members with complex health issues. These health issues are often caused or made worse by lack of food, housing, or transportation.
Community Supports include:
Medically Tailored Meals/Medically Supportive Food
Recuperative Care
Sobering Center Services
Housing Transition and Navigation Services
Housing Tenancy and Sustaining Services
Housing Deposit Services
Day Habilitation
Short Term Post Hospitalization
Respite Services
Personal Care & Homemaker Services
Coming Soon
Beginning in July 2024, CenCal Health will also offer the following Community Support services:
Community Transition Services / Nursing Facility Transition to a Home
Nursing Facility Transition / Diversion to Assisted Living Facilities, such as residential care facilities for the elderly and adults
Environmental Accessibility Adaptations (Home Modifications)
Asthma Remediation
Enhanced Care Management
What is Enhanced Care Management?
Enhanced Care Management is a benefit for Members with complex needs requiring seamless coordination between multiple doctors and other care providers. Enrolled Members are assigned a lead care manager who helps coordinate with the member’s doctors, specialists, pharmacists, case managers, and social service providers.
The member’s medical care is comprehensively managed, and they receive support to address their specific social determinants of health. Services are delivered through Enhanced Care Management providers contracted with CenCal Health.
Enhanced Care Management helps coordinate:
Primary care
Acute care
Behavioral health
Developmental Health
Oral health
Community-based long-term services and supports
Referrals to available community resources
CalAIM's impact on our members
2,838
Total members served through Community Supports and Enhanced Care Management.
471
Members diverted from jail or emergency department and taken to a sobering center instead.
406
Members experiencing homelessness, or at risk of homelessness, received help to find housing.
263
Members at risk of losing their housing were helped to keep housing and make sure it is safe.
What our members are saying about CalAIM
“The meals are so very good; I am loving them! Every single person who has spoken to me has been so kind. I can’t say enough about the meals except it is heaven sent.”
- Medically Tailored Meals/Medically Supportive Food recipient
“I probably would be back in prison if I did not get the help I needed. That is what I thank God for every day, just being able to be out here and have support. What I have accomplished from being sober and clean, with the support that I have through my (Good Samaritan) team, I’ve come a long way.”
- Housing-focused Community Supports recipient